Water Services Act, 1997 (Act No. 108 of 1997)Chapter V : Water Services Intermediaries27. Monitoring performance of water services providers and water services intermediaries |
Even water services authority must monitor the performance of water services providers and water services intermediaries within its area of jurisdiction to ensure that—
(a) | standards and norms and standards for tariffs prescribed under sections 9 and 10 are complied with; |
(c) | any additional standards set by a water services authority, for water services intermediaries are complied with; and |
(d) | any contract is adhered to. |