Water Services Act, 1997 (Act No. 108 of 1997)NoticesNorms and Standards for Tariff Setting, 2024 - effective 1 April 2026Norms and Standards in respect of Tariffs for Sanitation Services supplied directly to consumers27. Tariffs for domestic and industrial sanitation services |
| (1) | A WSA/WSP must structure tariffs for providing sanitation services to consumers for mainly domestic use in a way that takes into account:— |
| (a) | the viability and sustainability of sanitation services; |
| (b) | the affordability of basic sanitation to poor households; and |
| (c) | incentives to reduce the wasteful or inefficient water use in conveying sewage. |
| (2) | The requirements of sub-regulation 27(1) are deemed to have been met where:— |
| (a) | WSA/WSP ensures that poor households are not denied access to basic sanitation services because of their inability to pay for such services; |
| (b) | A WSA/WSP provides consumers registered in the indigent register with free basic sanitation; |
| (c) | Notwithstanding sub-regulation 25(2), a WSA/WSP may define specific on-site sanitation components of the basic sanitation facility that remain the responsibility of the consumer which remains their responsible for paying for these components; |
| (d) | the sanitation tariff may be set as a charge on a percentage of the volume of water consumed by consumers who are connected to a reticulation system that supplies metered water connections to individual consumers, an approach which these norms and standards encourage and promote; |
| (e) | the percentage of the volume of water provided on which the sanitation tariff is charged in sub-regulation 28(2)(d) may be set at a different percentages for each water tariff block; |
| (f) | the sanitation charge may be set on the basis of other factors in the discretion of the WSA/WSP provided that can ensure that sanitation services are sustainable and can potentially meet other socio-economic imperatives. |