Water Services Act, 1997 (Act No. 108 of 1997)

Notices

Norms and Standards for Tariff Setting, 2024 - effective 1 April 2026

Norms and Standards in respect of Tariffs for Sanitation Services supplied directly to consumers

32. Disclosure of sanitation services tariffs and accounts
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(1)A WSA/WSP must, on its official website and any applicable media or any legislation prescribed mechanism, disclose the basis for determining its sanitation services tariffs for the current year, and make estimates of the tariff in a format not substantially different to the tables included in Annexure D and Annexure E.

 

(2)A WSA/WSP must, on every statement of accounts sent to a household for sanitation services, include the details as provided for in regulation where applicable.