A contract must describe the scope of the water services to be provided by the water services provider and must—
| (a) | set forth the manner in and the means by which any relevant portion of the water services development plan will be implemented; |
| (b) | designate the contract area in which the water services are to be provided and determine a procedure by means of which the contract area may be changed; |
| (c) | determine the conditions under which other water services providers, both within and outside the jurisdictional boundaries of the water services authority, may have access to and utilise any part of the water services works; |
| (d) | describe the levels of service and standards of service to be provided which, if variable, shall be defined for different geographic areas in the contract area accompanied by specific requirements, including time frames and where appropriate, accompanied by a capital development plan to achieve the target levels of the service; and |
| (e) | identify the water services works which shall form part of the contract and the process by which the water services provider gains access to such water services works. |
