Civilian Secretariat for Police Service Act, 2011 (Act No. 2 of 2011)RegulationsCivilian Secretariat for Police Service Regulations, 2016Chapter 5 : Complaints18. Complaints lodged anonymously |
| (1) | A complaint, concern or allegation of police inefficiency or poor performance may not be lodged anonymously, unless exceptional circumstances require that this be done. |
| (2) | The complaint must be made through the formal channels by members of the public and the police service. |