a) | offer to supply, supply, or enter into an agreement to supply, any goods or services— |
i) | at a price that is unfair, unreasonable or unjust; or |
ii) | on terms that are unfair, unreasonable or unjust; |
b) | market any goods or services, or negotiate, enter into or administer a transaction or an agreement for the supply of any goods or services, in a manner that is unfair, unreasonable or unjust; or |
c) | require a consumer, or other person to whom any goods or services are supplied at the direction of the consumer— |
ii) | assume any obligation; or |
iii) | waive any liability of the supplier, |
on terms that are unfair, unreasonable or unjust, or impose any such terms as a condition of entering into a transaction.
2) | Without limiting the generality of subsection (1), a transaction or agreement, a term or condition of a transaction or agreement, or a notice to which a term or condition is purportedly subject, is unfair, unreasonable or unjust if— |
a) | it is excessively one-sided in favour of any person other than the consumer or other person to whom goods or services are to be supplied; |
b) | the terms of the transaction or agreement are so adverse to the consumer as to be inequitable; |
c) | the consumer relied upon a false, misleading or deceptive representation, as contemplated in section 41 or a statement of opinion provided by or on behalf of the supplier, to the detriment of the consumer; or |
d) | the transaction or agreement was subject to a term or condition, or a notice to a consumer contemplated in section 49(1), and— |
i) | the term, condition or notice is unfair, unreasonable, unjust or unconscionable; |
or
ii) | the fact, nature and effect of that term, condition or notice was not drawn to the attention of the consumer in a manner that satisfied the applicable requirements of section 49. |