| 1) | When a supplier is authorised to perform any service to any goods or property belonging to or ordinarily under the control of the consumer, the supplier must— |
| a) | retain any parts or components removed from any goods or property in the course of any repair or maintenance work; |
| b) | keep those parts or components separate from parts removed from other goods or property; and |
| c) | return those parts or components to the consumer in a reasonably clean container, |
unless the consumer declined the return of any such parts or materials.
| 2) | This section does not apply to any substance, parts or components that are required— |
| a) | in terms of any warranty under which the work was carried out, to be returned to, or disposed of at the direction of, the producer or distributor; |
| b) | in terms of any insurance claim under which the work was carried out, to be returned to, or disposed of at the direction of, the insurer; or |
| c) | in terms of any public regulation, to be recovered or disposed of in a safe manner in the interests of environmental safety or public health and safety. |
