Consumer Protection Act, 2008 (Act No. 68 of 2008)

Rules Regulating the Functioning of the National Consumer Commission in Terms of The Consumer Protection Act, 2008 (No.68 of 2008)

Part 2 : Delivery of Documents

7. Filing documents

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1)The Commission must assign distinctive case numbers to each complaint, application, notice, advisory opinion and order.

 

2)The Commission must ensure that every document subsequently filed in respect of the same proceedings is marked with the same case number.

 

3)The Commission may refuse to accept a document subsequently filed in respect of the same proceedings that is not properly marked with the assigned case number.

 

4)A person who files any document in terms of the Act or these Rules must provide to the Commission that person's—
a)legal name;
b)address for service;
c)telephone number;
d)if available, email address and fax number; and
e)if the person is not a natural person, the name of the natural person authorised to deal with the Commission on behalf of the person filing the document.

 

5)All supporting documents which are delivered or served shall be numbered appropriately to allow ease of reference.