Consumer Protection Act, 2008 (Act No. 68 of 2008)NoticesGuidelines to be followed by the National Consumer Commission in assessing applications for accreditation of consumer protection groups in terms of section 78 of the Consumer Protection Act 68 of 2008 (The CPA)Part B8. Monitoring and evaluation of consumer protection groups |
| 8.1. | The NCC shall ensure that the services provided by the accredited consumer protection groups are in line with the purpose and policies of the CPA,by monitoring the effectiveness of the accredited consumer protection groups. |
| 8.2. | The accredited consumer protection groups shall provide quarterly progress report on scheduled activities to the NCC. |
| 8.3. | The NCC shall agree on the format of the quarterly reports to be submitted by consumer protection groups. |
| 8.4. | In addition to quarterly reports referred to above, the NCC may reasonably require any accredited consumer protection group to provide information necessary for the purpose of monitoring,as referred above. |
| 8.5. | Accreditation shall be valid for a period of five (5) years and the accredited consumer protection group must re-apply for accreditation. |