Consumer Protection Act, 2008 (Act No. 68 of 2008)

Notices

Guidelines to be followed by the National Consumer Commission in assessing applications for accreditation of consumer protection groups in terms of section 78 of the Consumer Protection Act 68 of 2008 (The CPA)

Part B

9. Basic principles for advancing the purpose and policy of the CPA applicable to consumer protection groups
Purchase cart Previous page Return to chapter overview Next page

 

The accredited consumer protection groups shall at all times:

 

9.1.Promote the spirit, purpose and policy of the CPA.

 

9.2.Advocate and promote the realization of consumer rights as enshrined in the CPA.

 

9.3.Operate within the confines of the CPA accreditation certificate.

 

9.4.Not charge any fee for its services other than out of pocket expenses.

 

9.5.Prioritize the interest of consumers.

 

9.6.Keep records of all its activities carried within the scope of accreditation.

 

These guidelines may be amended from time to time by the NCC whenever necessary. A copy of a pro-forma accreditation application is attached hereto and shall be accessible from the NCC's website.