Consumer Protection Act, 2008 (Act No. 68 of 2008)NoticesSouth African Automotive Industry Code of ConductPart B : Alternative Dispute Resolution22. MIOSA actions |
| 22.1 | The MIOSA can act upon disputes involving: |
| 22.1.1 | consumers; |
| 22.1.2 | consumers on the one hand and suppliers and/or |
| 22.1.3 | complaints concerning alleged contraventions of the Code or the Act. |
| 22.2 | The MIOSA can further act upon disputes where a supplier has referred a dispute on behalf of a consumer with the permission of the consumer. |
| 22.3 | Where more than one Ombud has jurisdiction to decide a matter, the MIOSA will have jurisdiction to the extent that the dispute relates to the automotive industry. |