Part B : Alternative Dispute Resolution |
This part of the Code deals with specific sections of the Act that cater for the resolution of disputes through an ADR function such as the MIOSA.
6. Dispute resolution mechanisms
7. Maintaining the independence of the Motor Industry Ombud
10. Ombud appointment procedures
12. Minimum standards and powers of the MIOSA
16. Reports, statistics and awareness
18. General administrative powers of Ombud
19. Deregistration and liquidation of MIOSA
21. Procedure for determination of a dispute
23. Post resolution of dispute