Correctional Services Act, 1998 (Act No. 111 of 1998)Chapter VI : Community Corrections72. Complaints and requests |
| 1) | Every person subject to community corrections may direct complaints and requests to the head of the community corrections office in the area in which the community corrections is being served or to another correctional official designated by such a head of an office. |
| 2) | The correctional official referred to in subsection (1) must record all such complaints and requests and the steps taken in dealing with them. |
| 3) | The correctional official referred to in subsection (1) must deal with such complaints and requests promptly and inform the person subject to community corrections of the outcome. |
| 4) | If such person is dissatisfied with the response to his or her complaint or request by the Head of Community Corrections, he or she may refer the matter to the National Commissioner, whose response must be communicated to the person concerned. |