| (a) | the performance measures that must be used to assess the person’s performance; and |
| (b) | the level of performance to be achieved against those measures. |
| (2) | Subject to this Act, the Chief Ombud holds office on the terms and conditions, including terms and conditions relating to remuneration, pension, leave and other benefits, that are determined by the Board and specified in an employment contract between the Chief Ombud and the Ombud Council. |
| (a) | is responsible for the day-to-day management and administration of the Ombud Council; and |
| (b) | must perform the functions of the Ombud Council, except those mentioned in section 184(b) and (c), including exercising the powers and carrying out the duties associated with those functions. |
(4)
| (a) | The Chief Ombud must convene meetings of the ombuds on a regular basis, but at least four times a year, to discuss the effective operation of the ombuds system. |
| (b) | The Chief Ombud, or, in the absence of the Chief Ombud, a person appointed by the Chief Ombud, chairs meetings of the ombuds; |
| (c) | If three ombuds request the Chief Ombud in writing to convene a meeting of the Ombud Council, a meeting of the ombuds must be convened. |
| (5) | When acting in terms of subsection (3), the Chief Ombud must implement the policies and strategies adopted by the Board. |
[Section 188 to take effect on 1 April 2020, per Notice No. 1130 of 2019, GG 42677, dated 30 August 2019]
