Part 4 : General provisions

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209. Access to ombud schemes

210. Restrictions on financial institutions in relation to ombud schemes

211. Applicable ombud schemes

212. Overlaps between ombud schemes

213. Collaboration between ombuds and ombud schemes

214. Governing rules of recognised industry ombud scheme

215. Obligation to comply with governing rules of recognised industry ombud schemes

216. Suspension of time barring terms

217. Reporting

 

[Part 4 of Chapter 14 to take effect on 1 April 2020, per Notice No. 1130 of 2019, GG 42677, dated 30 August 2019]