National Credit Act, 2005 (Act No. 34 of 2005)Chapter 7 : Dispute Settlement other than debt enforcementPart B : Initiating complaints or applications138. Consent orders |
| (1) | If a matter has been— |
| (a) | resolved through the ombud with jurisdiction, consumer court or alternative dispute resolution agent; or |
| (b) | investigated by the National Credit Regulator, and the National Credit Regulator and the respondent agree to the proposed terms of an appropriate order, |
the Tribunal or a court, without hearing any evidence, may confirm that resolution or agreement as a consent order.
| (2) | With the consent of a complainant, a consent order confirmed in terms of subsection (1)(b) may include an award of damages to the complainant. |