The National Credit Regulator must enforce this Act by—
| (a) | promoting informal resolution of disputes arising in terms of this Act between consumers on the one hand and a credit provider or credit bureau on the other, without intervening in or adjudicating any such dispute; |
| (b) | receiving complaints concerning alleged contraventions of this Act; |
| (c) | monitoring the consumer credit market and industry to ensure that prohibited conduct is prevented or detected and prosecuted; |
| (d) | investigating and ensuring that national and provincial registrants comply with this Act and their respective registrations; |
| (e) | issuing and enforcing compliance notices; |
| (f) | investigating and evaluating alleged contraventions of this Act; |
| (g) | negotiating and concluding undertakings and consent orders contemplated in section 138(1)(b); |
| (h) | referring to the Competition Commission any concerns regarding market share, anti-competitive behaviour or conduct that may be prohibited in terms of the Competition Act, 1998 (Act No. 89 of 1998); |
| (i) | referring matters to the Tribunal and appearing before the Tribunal, as permitted or required by this Act; and |
| (j) | dealing with any other matter referred to it by the Tribunal. |
