National Land Transport Act, 2009 (Act No. 5 of 2009)RegulationsSecond National Land Transport Regulations, 2025Chapter 2: Regulations on Electronic-Hailing Services18. E-hailing service agreements |
The arrangement between the prospective operator and the e-hailing platform provider must be reduced to writing and include at least the following:
| (a) | The legal names of the parties as reflected in the identity card or other identity document acceptable to the regulatory entity in the event of natural persons and names as reflected at the institution where the entity is registered in the event of a juristic person. |
| (b) | The authorised representatives with their full details must be reflected in the event of juristic persons. |
| (c) | The jurisdiction of the agreement must be the Republic of South Africa. |
| (d) | The agreement must be conditional upon the prospective operator obtaining the necessary operating licence for the e-hailing services. |
| (e) | The agreement must provide that all the electronic equipment including a mobile phone to be used by the driver must be compliant with the requirements of RICA and EGA. |
| (f) | Where the prospective operator will not be driving the vehicle personally, the agreement must provide that the prospective operator will introduce the driver to the platform and that the driver must meet all the requirements meant to be met in terms of these regulations for a driver to provide e-hailing services. |
| (g) | The e-hailing service agreement may be in the form of terms and conditions provided by the platform provider to the prospective operator in the form of data as defined in the ECTA. |