National Land Transport Act, 2009 (Act No. 5 of 2009)RegulationsSecond National Land Transport Regulations, 2025Chapter 2: Regulations on Electronic-Hailing Services20. Requirements for e-hailing platform provider to grant access to its infrastructure and services |
The e-hailing platform provider may only grant access to use of its infrastructure and services if the—
| (a) | mobile device owner is registered in the system as part of the agreement referred to in regulation 18; |
| (b) | operator or driver declares in writing that the mobile device to be used is compliant with RICA and ECA and it belongs to the registered driver or operator contracted to the e-hailing platform provider; |
| (c) | passenger is in possession of a mobile device that will be used by him or her to hail the service with the device that is compliant with RICA and ECA and such passenger has registered with the platform provider by including his or her identity number or passport number as well as residential address, and |
| (d) | operator is the holder of an operating licence issued by the regulatory entity for the e-hailing service as required by the Act and these regulations. |