| (1) | On receipt of the completed request form the Fund Administrator must— |
| (a) | forthwith, for the purposes of the speedy processing of the request and rendering of assistance, obtain any further information or documentation, clarify any uncertainties with regard to the information in the request form or consult an organ of state in the case of a request for assistance as provided for in regulation 6; |
| (b) | satisfy himself or herself that— |
| (i) | the requester is a relative of the missing person or deceased victim, as the case may be, who has been designated by the other relatives of the missing person or deceased victim as provided in regulation 1 of the Regulations; |
| (ii) | the assistance requested is in respect of a missing person or deceased victim; |
| (iii) | the assistance is requested— |
| (aa) | in connection with an exhumation of a missing person as provided for in regulation 3(2)(a); |
| (bb) | for the purpose of an application as provided for in regulation 3(2)(b); |
| (cc) | for a reburial or symbolic burial of a deceased victim as provided for in regulation 3(2)(c); |
| (dd) | in connection with a cleansing ceremony in respect of a deceased victim as provided for in regulation 3(2)(d) or (e); or |
| (ee) | in connection with a handover ceremony as provided for in regulation 3(2)(f); and |
[Subregulation (1)(b)(iii) substituted by regulation 9 of Notice No. R. 1305 of 2016]
| (iv) | the requirements or conditions provided for in regulation 7 have been complied with; |
| (c) | make arrangements with relevant persons and institutions to facilitate the payment or rendering of the assistance, where applicable; and |
| (d) | make the payment in accordance with the directions of the requester, as indicated in the completed request form. |
| (2) | The assistance provided for in regulation 3(2) must be paid by the Fund Administrator if— |
| (a) | the requirements or conditions as provided for in regulation 7 have been complied with; and |
| (b) | the Fund Administrator is satisfied with the aspects provided for in subregulation (1)(b). |
