Public Protector Act, 1994 (Act No. 23 of 1994)

Rules

Amendment Rules relating to Investigations by the Public Protector and Matters Incidental thereto, 2020

Chapter 4 : Processing of Complaint lodged with Public Protector

12. Advising complainant about appropriate remedies
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The Public Protector shall, when advising the complainant regarding an appropriate remedy in terms of section 6(4)(b)(ii) of the Act, inform the complainant—

(a) of the appropriate authority or body that he or she may approach to obtain the remedy or outcome being sought; and
(b) that he or she may seek further assistance from the Public Protector, within 30 days after receipt of this notice, if the matter remains unresolved and if the Public Protector has jurisdiction to proceed with an investigation.