Public Service Commission Act, 1997 (Act No. 46 of 1997)RulesRules for Dealing with the Grievances of Employees in the Public ServiceSchedule 1B. Purpose and application |
| (1) | The purpose of this grievance procedure is to advance sound labour relations and address grievances in the public service by fulfilling the primary objectives of this procedure which are— |
| (a) | to give effect to section 196(4)(f)(ii) of the Constitution which empowers the Commission to investigate grievances of employees in the public service concerning official acts or omissions, and recommend appropriate remedies; |
| (b) | to give effect to section 11 of the Public Service Commission Act, 1997 (Act No. 46 of 1997), which empowers the Commission to make Rules to deal with grievances; |
| (c) | to promote |
| (i) | speedy, impartial and equitable handling of grievances; |
| (ii) | sound labour relations; |
| (iii) | resolution of individual grievances at the lowest possible level in a department. |