Board Notices > Road Accident Fund Language Policy

3.1	The RAF recognises its legal responsibilities, under the Act and the Constitution of the Republic of South Africa, to promote multilingualism, language equity and contribute to the continual usage of the eleven official languages.

3.2	This policy is based on the principle that it is the responsibility of the RAF and not the LEP person to take reasonable steps to ensure that communications between the RAF and the LEP person are not impaired as a result of the limited English proficiency of the individual.

3.3	This commitment means that the RAF will:

3.3.1

Promote an environment that enables all its stakeholders to fully exercise their right as enshrined in the Act and the Constitution.

3.3.2

Demonstrate proficiency and ability to communicate information accurately in both English and other official languages.

3.3.3

Promote good language management for effective and efficient public service administration to meet client expectations and needs.

3.4	Comply with all relevant legislation and regulations pertaining to the Act

Road Accident Fund Act, 1996 (Act No. 56 of 1996)