Road Accident Fund Act, 1996 (Act No. 56 of 1996)Board NoticesRoad Accident Fund Language Policy8. Roles and Responsibilites |
| 8.1 | Language Unit must: |
| 8.1.1 | Advise the CEO or Board on the development, adoption and implementation of the Language Policy. |
| 8.1.2 | Regulate, monitor and assess the use of official languages. |
| 8.1.3 | Monitor and assess compliance with the Language Policy. |
| 8.1.4 | Compile and submit a report to the Minister and to the Pan South African Language Board. |
| 8.1.5 | Promote parity of esteem and equitable treatment of official languages of the Republic and facilitate equitable access to services and information of the RAF. |
| 8.1.6 | Promote good language management within the-RAF. |
| 8.1.7 | Display at all RAF offices, a summary of this policy in such a manner that it can be read by the public. |
| 8.2 | ICT is responsible for: |
| 8.2.1 | The implementation of a Language Policy will increase the demand for translation and editing work and interpreting services, especially in the indigenous languages; therefore ICT should avail Human Language Technology applications (e.g. machine-assisted translation, translation memories, and spellcheckers), which will play a major supporting role in the language facilitation activities. |
| 8.3 | Compliance Unit shall: |
| 8.3.1 | Conduct regular reviews to ensure optimum compliance with this policy. |
| 8.3.2 | Assist and ensure publication of this policy in the Gazette, 90 days after its adoption. |
| 8.4 | Complaints Unit shall: |
| 8.4.1 | Receive, investigate and resolve any complaints by members of the public regarding the use of official languages and report to Language Unit. |
| 8.5 | Chief Marketing Officer |
| 8.5.1 | Establish the Language Unit. |
| 8.5.2 | Provide human resources, administrative resources and other resources necessary for the effective functioning of the unit. |
| 8.5.3 | Provide human resources and administrative resources to the Call Centre. |
| 8.6 | Other RAF officials |
| 8.6.1 | All officials of the RAF shall, in respect of their respective areas of responsibility, comply with this policy. |