Tourism Act, 2014 (Act No. 3 of 2014)NoticesNorms and Standards for the Safe Operations of the Tourism Sector in the context of COVID-19 and other related pandemics10. Norms and Standards for Accommodations |
Staff and hosts preparedness
A person in charge of an accommodation must—
| (a) | train the host and staff on the health and safety protocols, in line with latest local and international health guidelines; |
| (b) | outline to staff and the host cleaning, infection control and disinfection processes on safety measures, including frequent sanitising and hand washing; |
| (c) | encourage the use of electronic payment methods on check-in and out, where possible; and |
| (d) | develop an action plan outlining the process of handling COVID-19 and other related Pandemics cases. |
Safe Experience
A person in charge of an accommodation must—
| (a) | adopt enhanced frequent cleaning, sanitisation and disinfecting measures; |
| (b) | communicate health and safety protocols to guests prior to arrival; |
| (c) | communicate rules on physical distancing, wearing of face masks and sanitising; and |
| (d ) | communicate to guests the completion of the health declaration forms and relevant contact information, in advance. |