Tourism Act, 2014 (Act No. 3 of 2014)

Notices

Norms and Standards for the Safe Operations of the Tourism Sector in the context of COVID-19 and other related pandemics

11. Norms and Standards for Food Service

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Operational and Staff Preparedness

 

A person in charge of food services must—

(a)develop a prevention plan for the attraction business;
(b)implement protocols and guidelines for staff, including health checks;
(c)integrate technologies  to  enable  automation such  as contactless touchpoints and payments, where possible;
(d)introduce a COVID-19 and other related pandemics contingency plan, should a new case emerge;
(e)train staff to ensure the execution of operational plans; and
(f)monitor the well-being of the employees and encourage them to follow the latest advice of health authorities.

 

Safe experience

 

A person in charge of food services must—

(a)implement enhanced sanitation,disinfection, and deep cleaning;
(b)implement  physical distancing measures with regard to seating distribution, booths, aisles and gathering size in line with government
(c)guidelines;
(d)reduce the capacity of venues to a limit appropriate to allow for social distancing and as required by local regulations;
(e)implement customer processes including participant information, to ensure physical distancing; and
(f)implement measures to ensure food safety and hygiene.