Tourism Act, 2014 (Act No. 3 of 2014)NoticesNorms and Standards for the Safe Operations of the Tourism Sector in the context of COVID-19 and other related pandemics14. Norms and Standards for Curio Shops |
Operational and Staff Preparedness
A person in charge of a curio shop must—
| (a) | implement protocols and guidelines for staff, including health checks; |
| (b) | integrate technologies to enable automation such as contactless touchpoints and payments, where possible; |
| (c) | introduce a COVID-19 and other related pandemics contingency plan, should a new case emerge; |
| (d) | train staff to ensure the execution of operational plans; and |
| (e) | monitor the wellbeing of the employees and encourage them to follow the latest advice of health authorities. |
Safe Attractions Experience
A person in charge of a curio shop must—
| (a) | implement processes focused on sanitation, disinfection and deep cleaning; |
| (b) | reduce the capacity of the curios shop to a limit appropriate to allow for social distancing; and |
| (c) | implement customer processes to minimise physical contact, such as allowing extra time for customers to enter the curio shop. |
Rebuilding Trust and Confidence
A person in charge of a curio shop must—
| (a) | communicate clearly to customers regarding new health hygiene protocols; and |
| (b) | communicate health guidelines to customers ahead of a possible trip, and where possible, upon arrival at a curio shop. |