Tourism Act, 2014 (Act No. 3 of 2014)

Notices

Norms and Standards for the Safe Operations of the Tourism Sector in the context of COVID-19 and other related pandemics

13. Norms and Standards for Casinos

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Operational and staff preparedness

 

A person in charge of a casino must—

(a)develop a prevention plan especially for infection prevention, cleaning and disinfection;
(b)implement guidelines for staff safety and health including health checks and introduce a stay-at-home policy in case of any member of staff displaying symptoms of COVID-19 and other related pandemics;
(c)communicate physical distancing guidelines for queues and mark surfaces clearly, where possible;
(d)ensure the provision of PPEs to staff such as face masks and gloves, depending on the risk-based approach;
(e)train staff to enable the execution of safety plans; and
(f)consider the utilisation of digital technology such as digital invitations.

 

Safe experience

 

A person in charge of a casino must—

(a)implement enhanced sanitation, disinfection, and deep cleaning;
(b)implement physical distancing measures with regard to seating distribution,booths, aisles and gathering size in line with government guidelines;
(c)reduce the capacity of venues to a limit appropriate to allow for social distancing and as required by local regulations;
(d)implement customer processes including participant information,to ensure physical distancing.

 

Building confidence

 

A person in charge of a casino must—

(a)clearly communicate safety protocols and guidelines to attendees of a conference or meeting both digitally and at the venue;
(b)implement clear signage to inform participants of safety measures to follow, throughout the venues;
(c)consider setting up a medical service point and ensure that staff can deal with COVID-19 and other related pandemics cases; and
(d)promote the use of contact tracing apps, if necessary, and permitted by law.