Water Services Act, 1997 (Act No. 108 of 1997)

Chapter VI : Water Boards

32. Duties of water boards

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Every water board

(a)must give priority to its primary activity;
(b)must enter into written contracts when performing its primary and other activities;
(c)must consider every request by a water services institution for the provision of water services within its service area and may only refuse such request if, for sound technical and financial reasons, it would not be viable to provide those water services;
(d)must provide water services and other services to water services institutions, consumers and users in accordance with section 4 and any conditions set in terms of section 33; and
(e)must obtain a permit, authorisation or licence from the relevant authority for abstracting water or discharging any effluent.