Water Services Act, 1997 (Act No. 108 of 1997)Chapter VI : Water Boards33. Conditions for provision of services |
| (1) | A water board must set conditions for the provision of services not inconsistent with this Act, relating to at least— |
| (a) | the technical conditions of supply, including demand patterns, water storage, units or standards of measurement, verification of meters, acceptable limits of error and procedures for settlement of disputes relating to the measurement of water services provided; |
| (b) | the installation, alteration, operation, protection and inspection of water services works and consumer installations; |
| (c) | the determination and structure of tariffs; |
| (d) | the payment and collection of money due to the water board; |
| (e) | the circumstances under which water services may be limited or discontinued and the procedure for such limitation or discontinuation; and |
| (f) | water conservation and the prevention of wasteful or unlawful use of water provided by the water board. |
| (2) | Conditions may be set generally or agreed specifically. |
| (3) | Before setting general conditions a water board must invite comment from water services institutions within its service area, its consumers and users. |
| (4) | General conditions set by a water board must be accessible to the public. |
| (5) | Every person who uses services provided by a water board does so subject to any applicable general conditions set by that board, unless specifically agreed otherwise. |