Water Services Act, 1997 (Act No. 108 of 1997)

Notices

Norms and Standards for Tariff Setting, 2024 - effective 1 April 2026

Norms and Standards in respect of Tariffs for Water Supply Services directly to consumers

21. Drought tariffs and seasonal tariffs

Purchase cart Previous page Return to chapter overview Next page

 

(1)A WSA/WSP may determine and levy a drought tariff when abstraction of water gets restricted due to drought and on condition that it has been declared by the relevant authority.
(a)a WSA/WSP must follow the same procedure as described in these norms and standards when setting and approving drought tariffs:
(i)if drought tariffs have not been approved as part of the water supply tariffs, a WSA/WSP must follow the processes described in these norms and standards before implementing drought tariffs;
(ii)drought tariffs shall not apply to the first or lowest tariff block as described in sub-regulation 18(2)(a)(iii) or to the first tariff block with FBW supply as described in sub-regulation 18(2)(b); and
(b)the implementation of the drought tariff shall be triggered by restrictions on raw water abstractions as a reaction to the drought conditions.
(c)every WSA/WSP shall, under the circumstances above, revise the budget and calculate a new tariff based on the revised budget and the restricted water volumes.
(d)a WSA/WSP must:
(i)use a tariff that minimises the economic and social costs related to water conservation measures;
(ii)use a tariff that will encourage households to reduce consumption to the sustainable drought level within the restrictions with little time lag; and
(iii)consider the reliability of supply during drought by assessing the water resources available to the area prior to the declaration of drought in that area;
(iv)a WSA/WSP must provide households with prior notification of the implementation of drought tariffs or the activation of water conservation measures using at least two sources of media.

 

(2)A WSA/WSP may determine and levy a tariff that seeks to promote Water Conservation and Water Demand Management in the area of supply.
(a)a WSA/WSP may determine and approve a seasonal tariff within its area of supply .
(b)the purpose of the seasonal tariff is solely to manage water demand and promote water conservation during peak seasons;
(c)the application and approval of a seasonal tariff will follow the same procedure as prescribed under regulation 6; and
(d)a WSA/WSP must notify households of the implementation of seasonal tariffs via the same process of disclosing water supply tariffs as described in sub-regulation 22(1).