Notice No. 1076 of 2020
Foreword
Acronyms
Definition of terms
1. Introduction
2. Objectives of the Act
3. Purpose of the Manual
4. Guide on how to use PAIA (section 10)
5. Contact Information
6. Legislative Mandate informing the Functions of the Department (updated in line with the revised Strategic Plan)
7. Functions and Structure of the Department of Human Settlements
8. Access to Records held by the Department
9. Procedure for Requesting Access to Information
10. Refused Access and Appeals
11. Availability of Manual
12. Update and Review of Manual