Public Service Commission Act, 1997 (Act No. 46 of 1997)RulesPublic Service Commission Rules on Conducting InvestigationsChapter 2 : Lodging of complaints with the Commission9. Complaints lodged with the Commission anonymously |
(1) | The Commission is not obliged to investigate a complaint lodged with it anonymously. |
(2) | The Commission may decide to investigate such a complaint after taking into consideration, amongst others, the following factors: |
(a) | The magnitude, seriousness and complexity of the allegations; |
(b) | whether or not critical factual gaps exist that my render the likelihood of a successful investigation and conclusion unlikely; and |
(c) | the supporting documentation accompanying the complaint, if any. |