Chapter 2 : Lodging of complaints with the Commission |
3. Matters that may be investigated and evaluated by the Commission
4. Matters that will not be investigated by the Commission
5. Procedure to be followed before lodging of complaints with the Commission
6. Timeframes for lodging of complaints with the Commission
7. Methods that may be used when lodging complaints with the Commission
8. Information required when lodging complaints with the Commission
9. Complaints lodged with the Commission anonymously