Chapter III : Alternative Dispute Resolution Procedure
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15. Communications

16. Dispute

17. Notification of dispute

18. Response

19. Reply

19A. Informal mediation

20. Appointment of adjudicator and timing of decision

21. Impartiality and independence

22. Communication between parties and adjudicator

23. Transmission to adjudicator

24. General powers of adjudicator

25. Language of proceedings

26. Further statements

27. Adjudication

28. Default

29. Adjudicator decisions

30. Communication of decision to parties

31. Withdrawal, settlement, or other grounds for termination

32. Appeal

33. Effect of Court proceedings

34. Fees

35. Exclusion of liability

36. Procedure modifications