Chapter 5: Processing and Consideration of Grievances received by the PSC |
10. Registration and allocation of grievances received
11. Request for additional information
12. Consideration of grievances by Commission
13. Grievances closed without further investigation
14. Panels of Commissioners to consider and make findings on certain grievances
15. Communication by Commission of outcome of grievance investigation
16. Mediation of grievances referred or lodged directly with the Commission
17. Conducting of inquiry to investigate grievance
18. Guiding principles and standards in investigations and consideration of grievances