• Public Service Commission Act, 1997 (Act No. 46 of 1997)
  • Notice No. 1303 of 1997 
  • Act
  • Part I : Application of Act
    • 1. Definitions
    • 2. Application of Act
  • Part II : The Public Service Commission
    • 3. Constitution of Commission
    • 4. Appointment of commissioners
    • 5. Chairperson and deputy chairperson of Commission
    • 6. Conditions of appointment of commissioners
    • 7. Removal from office
  • Part III : Functions of the Commission
    • 8. Functions of Commission
    • 9. Inspections
    • 10. Inquiries
    • 11. Rules
    • 12. Obstruction of Commission
    • 13. Assignment of functions
  • Part IV : General
    • 14. Office of Commission
    • 15. Repeal of laws and transitional provisions in respect of certain offices and personnel
    • 16. Transitional arrangements in respect of former members of Public Service Commission or provincial service commissions
    • 17. Short title and commencement
  • Schedule
    • Laws Repealed
• Notices
  • Notice on the Implementation of the Public Service Commission Rules on Referral and Investigation of Grievances of Employers in the Public Service Amendment of 2023
    • Notice No. 2437 of 2024
• Rules
  • Dealing with Complaints and Grievances of Officials in the Public Service
    • Notice No. R. 800 of 1999
    • A. General
    • B. Rules
    • C. Savings 
  • Summonsing of Witnesses in connection with Inquiries of the Public Service Commission
    • Notice No. R. 373 of 2002
    • 1. Definitions
    • 2. Form and contents of summons
    • 3. Commission's summons has force throughout Republic
    • 4. Summons to be served by designated official of the Office
    • 5. Manner in which summons to be served
    • Annexure
      • Summons
  • [Withdrawn] Lodging of Complaints regarding Public Service 
    • Notice No. 977 of 2002
    • 1. Definitions
    • 2. Purpose and application
    • 3. Complaints which may be considered by Commission
    • 4. Institutions which may be investigated by the Commission
    • 5. Procedure to follow when lodging a complaint
    • 6. Procedure to be followed by Commission in dealing with complaint
    • Annexure A : Form for Lodging Complaint with Public Service Commission
  • Dealing with the Grievances of Employees in the Public Service
    • Notice No. R. 1012 of 2003
    • Schedule 1
      • A. Definitions 
      • B. Purpose and application
      • C. Managing a grievance
      • D. Adherence to time limits
      • E. Provision of information
      • F. Departmental stages to address a grievance
      • G. Referral to the Commission
      • H. Grievances of Head of Department
      • I. Evaluation
      • J. Other procedures
      • K. Transitional measures
      • L. Date of commencement
    • Schedule 2
      • Government Notice Repealed
    • Annexure A : Grievance Form
  • Managing Conflicts of Interest Identified through the Financial Disclosure Framework for Senior Managers
    • Notice 865 of 2009
    • A. Definitions
    • B. Purpose and application
    • C. Managing conflicts of interest within a department
    • D. Documentation to accompany the financial disclosure form
    • E. Verification of information regarding a registrable interest and identification of conflicts of interest by the Commission
    • Annexure A : Job Description
  • Rules on Referral and Investigation of Grievances of Employees in the Public Service
    • Notice No. 682 of 2016
    • 1. Definitions
    • Chapter 1: Purpose of Rules
      • 2. Purpose of rules
    • Chapter 2: Referral of Grievances to Commission
      • 3. Referral of grievances to Commission
      • 4. Manner of referral of grievance
      • 5. Requirements for referral of grievances
      • 6. Office hours
    • Chapter 3: Referral and Lodging of Grievances by Heads of Departments
      • 7. Referral and lodging of grievances by heads of departments
    • Chapter 4: Timeframes applicable to Referral or Lodging of Grievances with Commission
      • 8. Timeframes to be complied with
      • 9. Consideration of grievances referred outside the Commissionk timeframes for referral
    • Chapter 5: Processing and Consideration of Grievances received by the PSC
      • 10. Registration and allocation of grievances received
      • 11. Request for additional information
      • 12. Consideration of grievances by Commission
      • 13. Grievances closed without further investigation
      • 14. Panels of Commissioners to consider and make findings on certain grievances
      • 15. Communication by Commission of outcome of grievance investigation
      • 16. Mediation of grievances referred or lodged directly with the Commission
      • 17. Conducting of inquiry to investigate grievance
      • 18. Guiding principles and standards in investigations and consideration of grievances
    • Chapter 6: Commission to Monitor Recommendations
      • 19. Commission to monitor recommendations
    • Chapter 7: General
      • 20. Customer service
      • 21. Transitional measures
      • 22. Short title and commencement
    • Annexures
      • Annexure A: Grievance Referral Form
      • Annexure B: Application for Late Referral Form
      • [Deleted] Annexure C: Grievance Service Complaint Form
      • [Deleted] Annexure D: Physical and postal addresses of Commission
  • Conducting Investigations
    • Notice No. 22 of 2017
    • 1. Definitions
    • Chapter 1 : Purpose and application of rules
      • 2. Purpose and application of the rules
    • Chapter 2 : Lodging of complaints with the Commission
      • 3. Matters that may be investigated and evaluated by the Commission
      • 4. Matters that will not be investigated by the Commission
      • 5. Procedure to be followed before lodging of complaints with the Commission
      • 6. Timeframes for lodging of complaints with the Commission
      • 7. Methods that may be used when lodging complaints with the Commission
      • 8. Information required when lodging complaints with the Commission
      • 9. Complaints lodged with the Commission anonymously
    • Chapter 3 : Investigation of complaints by the Commission
      • 10. Registration and allocation of complaints received
      • 11. Determine the scope of the investigation and additional information required
      • 12. Conducting an investigation and compiling a report
      • 13. Withdrawal of rules and transitional measures
      • 14. Short title and commencement
    • Annexure
      • Form for lodging a complaint with the Public Service Commission